1. Information We May Receive
Information may include your name, phone number, email address, business name, billing or delivery information, order details, artwork files, logos, photographs, messages and other information you voluntarily provide.
2. How Information Is Used
Information may be used to prepare quotations, confirm artwork, produce orders, provide customer support, arrange delivery, maintain business records, process payments, respond to enquiries and improve our services.
3. Artwork and Uploaded Files
Files sent for printing may contain business or personal information. We use these files for the requested production and related customer support. Customers should avoid sending unnecessary sensitive information in print files.
4. Website and Technical Data
The website or hosting platform may process technical data such as IP address, browser type, device information, cookies, security logs or analytics information. The exact data depends on the website tools, hosting provider, analytics and plugins enabled on the site.
5. WhatsApp, Email and Third-Party Services
If you contact Spark Print through WhatsApp, email, payment providers, courier services or other third-party platforms, those providers may process information under their own privacy terms. Spark Print does not control the independent privacy practices of third-party services.
6. Sharing Information
Information may be shared with service providers only where reasonably necessary for activities such as payment processing, courier/delivery, hosting, technical support or order fulfilment. We do not publish customer artwork or personal information as a standard practice without an appropriate reason or permission.
7. Data Retention
Business records, invoices, artwork, communications or order information may be retained for operational, customer-service, accounting, legal or repeat-order purposes where appropriate. Retention can vary depending on the type of information.
8. Security
Reasonable steps are taken to protect business and customer information, but no online or electronic system can be guaranteed to be completely secure.
9. Your Requests
You may contact Spark Print if you have a reasonable request concerning personal information held in relation to your enquiry or order. Some records may need to be retained where required for legitimate business, accounting or legal purposes.
10. Contact
Privacy questions may be sent to sparkprintnoida@gmail.com or discussed by phone/WhatsApp at +91 81781 58275.
Need clarification?
Call or WhatsApp +91 81781 58275 or email sparkprintnoida@gmail.com. Business hours: Monday–Saturday 10:00 AM–8:00 PM, Sunday 11:00 AM–6:00 PM.